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MANAGED IT SERVICES

Comprehensive Support for Small to Mid Sized Businesses

Managed IT Services

IT systems play a vital role to an organizations success. With the constant change in technology, it is hard for businesses to keep up. This forces many companies to be stuck in a reactive mode, fixing failures and crisis as they arise. Businesses who operate in this break fix model lose valuable production hours and are constantly fighting with their IT systems using workarounds and dealing with daily issues that hinder productivity.

Today companies are partnering with Managed Service Providers thus allowing IT experts insight in to their IT systems and the ability to take a proactive approach optimizing a companies IT infrastructure through monitoring and automation. Implementing preventive IT measures allows companies, employees and systems to run efficient, be more reliable and stabilize their IT cost over time.  

At 323 Technologies our team of experienced Network Engineers and IT system consultants work closely with your team focusing on your business goals, system processes, and IT environment to better understand your specific business technology needs to help you make informed decisions as we formulate an action plan that supports your business success. 

How can you benefit from our services?

When you partner with 323 Technologies, we extensively analyse your IT systems compiling data that enables us to streamline your IT operations focusing on three key factors 

  • Uptime: a metric that represents the percentage of time that hardware, an IT system, or device is successfully operational.

  • Redundancy: a condition created where network, equipment, or storage technology is held in two separate places.

  • Scalability: an attribute that describes the ability of a process, network, software, or organization to grow and manage increased demand.

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What is included in a Managed IT Services

Most Manged IT Service in Dallas / Fort Worth offer Enrty, mid-level and Fully Managed plans. 

Most basic packages begin with Remote Monitoring & Mangement (RMM): A software that allows your Managed Service Provider (MSP) the ability to monitor the health of your computers and devices alerting them of any hardware or system related problems prior to failure. The RMM software allows us to install critical patches and upgrades, keeping your systems protected and updated regularly. 

Mid-level packages can include Unlimited Remote Support.

Have you ever experienced a sitewide catastrophy where it effects your entire company? Included in your Managed IT Services are certain service level agreements (SLA) that outline how quickly your Managed Service Provider in Dallas / Fort Worth need to respond and begin working on your issue based on the critical nature of the request.  

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At 323 Technologies we focus on three crucial benchmarks.

Uptime: a metric that represents the percentage of time that hardware, an IT system, or device is successfully operational.

 

Redundancy: a condition created where network, equipment, or storage technology is held in two separate places.

 

Scalability: an attribute that describes the ability of a process, network, software, or organization to grow and manage increased demand

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Fully Managed IT Service Dallas / Fort Worth

Just as the decription states, Fully managed IT Service plans allows for us to take over the entire IT operations, leaving you to focus on what matters most, and that is growing your business. Fully Managed IT Service plans in Dallas / Fort Worth include Ulimited Remote Support, so we can send a technician onsite when you need it most. 

When you join as a partner we will spend quality time familiarizing ourselves with your entire network. Creating a network diagram, an action plan that includes suggested changes to your IT infrastructure to enhance operations, and suggested policy changes to help secure your data and network. 

Give us a call today or fill out the form below and someone will contact you to schedule a free consultation.

Unlike other providers, we are not here to sell you services your business does not need. We offer practical applications that will work for your companies success.  

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