Need IT Support? Call (817) 477-6111
Dental Managed IT Services
Our Computer Support services are created specifically to help dental practices with their software, hardware and equipment devices. With extensive experience in the Dental IT industry, we know what it takes to keep your system running optimally.
We provide support for your patient management and communication software, imaging software, x-ray sensors, and intraoral cameras. 323 Technologies becomes your single source to fix all of the technical issues in your office.
Preventive IT Management
323 Technologies provides daily maintenance and monitoring on your systems. This allows us to take a proactive approach when it comes to the health of your IT infrastructure. With regular upkeep, we can help your system to run more efficient, longer. We focus our energy to inhibit any issues that could cause your office loss in productivity.
The key element behind our success is our Remote Monitoring & Management tool (RMM). This tool allows us to carefully monitor our client systems. It can detect early hardware trouble such as overheating, and early signs of CPU, memory, or hard disk failures. These early alerts allow us to prevent downtime and or data loss by allowing us to resolve the trouble prior to failure. The RMM also helps us to maintain operational system security, stability, and optimal performance by scheduling and controlling the installation of patches, and upgrades. Many patches are designed to close vulnerabilities in operating systems and applications that can be exploited by hackers and malware.
What is included in our Dental Managed IT Services
Our services include technical support and management of network and computer systems. Setup configuration and troubleshooting Patient Management and imaging Software. Technical support of CBCT, Pano and x-ray imaging systems. 323 Technologies provides advanced network security audits utilizing hardware and software-based solutions.
Data protection by storing both on-site and cloud-based services using 128-bit encryption. We test our backups monthly by validating and restoring specific data sets.
Antivirus solutions are installed on each workstation and server to help protect your environment from malicious attacks. In the event that malware is detected, a ticket is automatically created in our system.
Here when you need us most
323 Technologies, utilizes a ticketing system where our clients can submit technical requests. Once a ticket is submitted everyone in our company is alerted. This makes us very accountable on how quickly we respond and handle these requests. Whether your dealing with a minor issues or sitewide outage, it is our goal to handle your issue rapidly and with care.
HIPAA Compliant
323 Technologies, reviews your systems and procedures to help ensure you're meeting HIPAA compliance. We can provide guidance and help implement solutions that helps protect your patients and practice. Our solutions make certain your entire operations run smoothly, consistently.
Give us a call to schedule your free consultation, we are eager to help!
817-477-6111