Cyber insurance for DFW businesses
Prepare for the cyber insurance questionnaire before it arrives.
Insurers in this market no longer take “we have IT” as an answer. They ask whether MFA is on, whether backups restore, and who still has admin access. 323 Technologies helps Southlake and Dallas–Fort Worth businesses find the gaps before the application — or the renewal — is due.
The business problem
Most organizations start a renewal assuming the environment will pass. Then the form shows up. Leadership is asked about multi-factor authentication, endpoint protection, backup testing, email security, and access control — and nobody is completely sure how to answer without calling three vendors.
A wrong answer is not a paperwork problem. It is a declined policy, a higher premium, or a claim that will not pay because a control was listed and not actually in place.
The IT company that “handles security” often cannot produce a simple list of what is on, what is missing, and what has been tested. That is the moment insurance becomes an operations issue.
- MFA that is “mostly” on
- Backups that have never been restored
- Email security nobody can describe
- Admin accounts left from a former vendor
- Endpoints with protection that expired
- No written picture of who can get in
The questionnaire is not asking whether you care about security. It is asking whether you can prove the controls exist.
Why this happens
Tools were added over years. Oversight was not. The form is the first time anyone has to say it out loud.
Security was a product, not a record
Antivirus was installed. MFA was enabled for some people. A firewall was replaced. None of it was written down as a control an underwriter can understand.
IT and insurance do not share a language
The broker asks business questions. The ticket desk answers in product names. Leadership is stuck translating under a deadline.
The last review was the last incident
Nothing is checked until something breaks or a renewal is two weeks away. By then there is no time to fix MFA, backups, or leftover admin access — only to guess.
How 323 Technologies prepares the answers
We review the same things the form asks about, in business language, with a list of what to fix first.
Identity and access
Who can sign in, who is an admin, whether MFA is actually required, and whether former employees and vendors still have a way in.
- Admin accounts
- MFA coverage
- Stale users and guests
Email and devices
The mailbox is still the most common way in. We look at email protection and whether laptops are actually covered — not just licensed.
- Email security controls
- Endpoint protection
- Missing devices
Recovery you can describe
Insurers ask if backups are tested. “We have a backup product” is not the same sentence as “we restored file X on this date.”
- Backup coverage
- Restore evidence
- Who can run a recovery
A list leadership can use
You get gaps in order, not a 40-page scan. What would fail the form, what would fail a claim, and what can wait.
- Prioritized remediation
- Language for the broker
- Ongoing checks after the renewal
What cyber insurance readiness includes
- Identity and MFA review
- Email security review
- Endpoint protection review
- Backup and restore verification
- Admin and vendor access review
- A written gap list in business language
- A path into ongoing managed security if you want it
Why companies use 323 for this
They need someone who can translate the environment into answers an underwriter will accept — without inventing controls that are not there.
What they were living with
- Guessing on the questionnaire
- A security vendor who will not own the IT environment
- An IT company that cannot explain what is actually on
- A renewal date that arrives faster than a project
What they wanted instead
- Facts instead of hopeful checkboxes
- Fixes ordered by what the form actually asks
- Security sitting with the same team that runs IT
- A repeatable review before the next renewal
We do not sell insurance. We make sure the technology you claim is in place can be shown to be in place.
Cyber insurance questions
Do you sell cyber insurance?
No. We review the technical controls insurers ask about and help you close gaps. Your broker writes the policy.
When should we start before a renewal?
Give yourself weeks, not days. MFA, leftover admin accounts, and an untested backup are not weekend projects if they are actually missing.
Is this the same as a security assessment?
It uses the same review. The output is aimed at the questions on the form — what you can answer yes to today, and what would be a problem if a claim followed.
What if we fail something on the questionnaire?
Then we say so and fix what we can before you submit. Inventing a yes is how claims get denied.
Do small DFW businesses really get asked this?
Yes. Insurers tightened requirements for companies well under 250 people. Southlake and Dallas–Fort Worth firms see the same MFA, backup, and email questions as everyone else.
Can you help after we already submitted?
Yes. We still review the environment. If the carrier asked for proof, we gather what exists and close what does not.
Next step
Request a security assessment
The assessment is how we answer the questionnaire with facts instead of guesses.
Related services
Next step
Go into the next renewal with answers, not guesses.
We’ll review identity, email, devices, and backups against what insurers actually ask — then tell you what to fix first.
Or call (817) 477-6111