Managed IT from Southlake
Technology that just works. One team accountable for all of it.
323 Technologies serves as the IT department for growing businesses across Southlake and DFW. We manage your users, devices, cybersecurity, Microsoft 365, networks, backups, vendors, and day-to-day support so your team can focus on running the business.
- No finger-pointing.
- No juggling multiple providers.
- No wondering who owns the problem.
Just one experienced team making sure your technology is secure, reliable, and ready for what’s next.
Headquartered in Southlake, Texas
Account coverage
Your organization
- 01
Headquarters
Primary office
MonitoredPatchedBackup verified - 02
Regional office
Second state
MonitoredPatchedBackup verified - 03
Branch location
New site
Network builtMonitoredUsers onboarded - 04
Remote staff
Anywhere
Devices managedMFA enforced
Reviewed every month
Same people every time
Start here
Why businesses call 323.
Most organizations don’t start by searching for managed IT services.
They start because something important is happening.
A provider relationship is failing. A major project is approaching. Or leadership wants a better understanding of business risk.
If that’s where you are today, you’re not alone.
We Need a Different IT Partner
Explore: Why Businesses Switch to 323Support is slow.
Communication is inconsistent.
Technology feels reactive.
Projects stall.
Nobody seems accountable.
You don’t need another vendor. You need a partner who takes ownership of the entire technology environment.
We Have an Important Project
Explore: Business Technology ProjectsOffice relocation.
New office.
Expansion.
Microsoft 365 migration.
Infrastructure upgrades.
These aren’t projects that can afford last-minute surprises. Technology needs to be part of the plan from the beginning.
We Want to Reduce Business Risk
Explore: Security AssessmentCybersecurity.
Backups.
Microsoft 365 security.
Cyber insurance requirements.
Business continuity.
The goal isn’t eliminating all risk. The goal is understanding where you’re exposed and creating a plan to reduce it.
Why businesses leave their current IT provider
IT support without the runaround.
Most businesses don’t struggle because they lack technology. They struggle because nobody owns it.
When a server fails, a user gets locked out, Wi-Fi becomes unreliable, or Microsoft 365 turns into a guessing game, businesses often find themselves caught between multiple vendors with no clear accountability. If that has gone on for months, it is usually time to replace your IT company.
323 Technologies changes that. We become your technology department, providing help desk support, cybersecurity, cloud management, vendor coordination, infrastructure management, and strategic technology planning under one roof.
One number to call. One team that knows your environment. One partner responsible for the outcome.
- 01
Slow responses
Your employees shouldn’t wait hours or days for help while productivity comes to a standstill. Slow responses are usually why the search for a different partner starts.
- 02
Too many vendors
Internet providers, phone systems, cybersecurity companies, Microsoft consultants, and IT support shouldn’t operate in silos — especially on a move, expansion, or technology project.
- 03
Reactive support
Reactive support means technology problems are discovered after business stops. They should be prevented whenever possible.
- 04
Lack of accountability
When every vendor blames someone else, nothing gets fixed. Gaps between contracts are a security assessment problem. Ownership is a planned IT takeover.
- 05
Poor communication
You deserve visibility into what is working, what needs attention, and what comes next — the same reason businesses switch.
How we work
A proactive IT strategy, not just a help desk.
We don’t wait for things to break. Every month we follow a proven process designed to improve reliability, strengthen security, and keep your environment aligned with your business goals.
- 02
Protect
Verify backups, monitor security, patch devices, and reduce vulnerabilities — starting with a security assessment.
- 03
Improve
Implement upgrades, optimize operations, and plan for future growth. That is the work businesses switch to get.
- 04
Repeat
Continuous improvement means your technology gets better every month, not just when there’s a crisis.
What we take on
Everything your business needs from an IT department.
Support, security, Microsoft 365, infrastructure, and backup — from one local team.
Proof
Real businesses. Real outcomes.
Technology isn’t valuable because of the tools.
It’s valuable because it helps businesses operate with confidence.
The organizations below came to us looking for more than technical support. They wanted accountability, planning, and a partner invested in their success.
Office Relocation & Technology Planning
Lakepointe Dental
When Lakepointe Dental relocated into a new facility, technology became a critical part of the project.
323 Technologies coordinated infrastructure planning, vendor management, workstation deployment, network implementation, and opening-day readiness.
- 8 operatories
- 13 workstations
- 5 vendors
- One opening date
Replacing an Unresponsive IT Provider
Dr. Maegan Elam, DDS
After years of dealing with slow support, poor communication, and recurring issues, Dr. Elam needed more than another IT vendor.
323 Technologies modernized security, improved documentation, reorganized infrastructure, and created a more reliable technology environment.
- Faster support
- Fewer recurring issues
- Improved security
- Greater peace of mind
Different businesses. Same ownership.
More Success Stories
View Success StoriesEvery organization has different challenges.
The common thread is having a technology partner who takes ownership and helps move the business forward.
How we deliver
Local to Southlake. Supporting businesses everywhere.
Our headquarters are in Southlake, Texas, and our team supports organizations throughout DFW and across the United States.
- Headquarters
- Southlake, Texas
- Coverage
- United States
- Delivery
- On-site and remote
- Account
- A named team
On-site
When an on-site visit is required, we’re there.
Remote
When a problem can be solved remotely, we’re already working on it.
One team
The same team. The same standards. The same accountability.
Who we work with
Industry expertise.
Technology challenges are different across every industry.
The systems, workflows, security concerns, and operational requirements vary significantly.
That’s why we build solutions around the way businesses actually operate.
Dental Practices
Supporting operatories, imaging systems, front-office staff, business continuity, and practice growth.
Dental IT supportCPA Firms
Protecting sensitive financial information, supporting tax season workloads, and improving Microsoft 365 security.
CPA firm ITLaw Firms
Supporting secure communications, document management, remote attorneys, and client confidentiality.
Law firm ITFinancial Advisors
Protecting client information, supporting advisor mobility, and improving cybersecurity posture.
Financial advisor ITArchitecture Firms
Supporting Revit, AutoCAD, BIM collaboration, Microsoft 365, and project delivery.
Architecture firm ITEngineering Firms
Supporting design software, project collaboration, infrastructure performance, and growth.
Engineering firm ITConstruction Companies
Supporting jobsite connectivity, mobile workforces, Microsoft 365, and operational efficiency.
Construction IT
Don’t see your industry?
You don’t need to fit into a specific category to benefit from reliable IT support. If your organization depends on technology to serve customers, support employees, protect data, and operate efficiently, we can help.
Also see healthcare IT, law firm IT, CPA firm IT, why growing companies switch, and multi-location IT support.
Schedule a consultationClient reviews
What clients say.
5.021 reviews on Google
Read on GoogleLeave a review
Read the full letterI was frustrated with my previous IT company’s slow responses, unreliable backups, and constant computer issues, leaving me worried about system reliability daily. A colleague recommended 323 Technologies, and I couldn’t be happier with the switch. David and his team quickly resolved lingering problems, updated everything, and now respond immediately to any issues, getting us back online fast. With their constant monitoring, I no longer stress about our IT systems and have peace of mind. I’ve recommended 323 Technologies to many friends and colleagues, confident in their excellent care.
Dr. Maegan Elam, DDSBedford, TX
Read the full letterAfter years of searching for a trustworthy IT company, I’ve finally found the perfect fit with 323 Technologies. As a private dental practice owner, I struggled with unreliable IT providers, and my office’s IT systems were a mess. I’m not tech-savvy, but when I started working with David Nieto, he quickly brought me up to speed on what my business needed. David didn’t just fix the problems—he organized all our IT and equipment, offered game-changing suggestions, and responded promptly to every crisis, big or small. His thoroughness and reliability have earned my complete trust in his guidance and service. With David on my side, I no longer worry about IT issues, and I’m thrilled to say my search for a quality IT company is over. I highly recommend giving David a call—you won’t regret it.
Dr. Biedermann, DDSKeller, TX
Read the full letterI would like to convey our experiences with the team at 323 Technologies. We’ve worked with other IT specialist in the past, but the level of support by David and Nichole has been unmatched and so we are happy to recommend the services of 323 Technologies. We were in the market for a new team to not only build a complete internal network, but also optimize our system for growth. From the initial onboarding process, they completed a thorough walkthrough of our facility and not just listened but analyzed our technology goals for the immediate and long-term and came up with a holistic solution that addressed all our needs. Within 2 short weeks, our entire 12-person team was hardwired to a brand-new server that 323 Techs set-up, and was connected to a secure wireless network and VPN system.
Maro RadenovicLouder Group · Frisco, TX
Common questions
What is 323 Technologies?
A managed IT company in Southlake. If you don’t have an internal IT department — or you have one person who’s stretched — we are that team: support, security, Microsoft 365, and the network.
Who is this for?
Owners, office managers, and practice admins who do not have a full IT department. Dental and healthcare practices, law and CPA firms, companies with more than one location, and anyone too big for break-fix.
Do you replace an internal IT department?
Often. Sometimes we work alongside someone you already have. Either way, someone has to own the outcome when something fails. That’s us. If the current provider is the problem, replace your IT company.
Where is 323 Technologies based?
1560 E. Southlake Blvd. Ste. 100, Southlake, TX 76092. We work on-site around DFW and North Texas, including Dallas, and remote nationwide. Call (817) 477-6111 or email info@323techs.com.
How does work start?
We look at what you have today. If security is the first worry, a security assessment is the start. Either way you leave with a recommendation and a price.
Ready for a Better Technology Experience?
Most businesses don’t contact us because they’re looking for another IT company.
They contact us because they want accountability. A partner who communicates. A team that understands their business. And technology that supports growth instead of slowing it down.
Whether you’re replacing a provider, planning a major project, or looking for a better understanding of your technology risks, we’re ready to help.
Success StoriesWhy Businesses SwitchCyber Insurance Readiness
Or call (817) 477-6111
