Technology stewardship
One team responsible for your technology.
323 Technologies manages the systems, users, security, infrastructure, Microsoft 365 environment, vendors, and technology decisions organizations rely on every day. You get a technology department without building one.
Headquartered in Southlake, Texas
Account coverage
Your organization
- 01
Headquarters
Primary office
MonitoredPatchedBackup verified - 02
Regional office
Second state
MonitoredPatchedBackup verified - 03
Branch location
New site
Network builtMonitoredUsers onboarded - 04
Remote staff
Anywhere
Devices managedMFA enforced
Monthly operating review
Same team. Same record.
Why companies switch
Most IT relationships fail the same way.
Too many vendors. Slow replies. No one coordinating the environment. Support that starts after the outage. Prospects leave because they are tired of explaining the same systems to people who do not hold them.
- 01
Too many vendors
An IT company, a security vendor, a Microsoft consultant, a carrier, a network installer, a phone vendor. Each has a contract. None of them have the whole picture.
- 02
Slow response
A request sits. A follow-up sits. The people who need the system wait, then explain the environment again when someone finally calls back.
- 03
Nobody coordinating
When something fails, every agreement is still valid. The business is still down. Each vendor points at the next.
- 04
Poor communication
You find out after the fact. There is no standing picture of what changed, what is open, or who is supposed to close it.
- 05
Reactive support
You hear from them when something has already stopped. The month is a sequence of incidents, not a rhythm.
- 06
Gaps between contracts
Security, backup, and the next decision sit in the space between vendors. That space is where the risk lives.
How we work
Review. Protect. Improve. Repeat.
A monthly cycle, not a queue. The same steps whether the organization has one office or twenty.
- 01
Review
What is in place, what is verified, what needs a decision. Coverage is visible without a ticket dump.
- 02
Protect
Security, backups, and critical systems are verified on a schedule. The environment is either protected, needs attention, or is waiting on a decision.
- 03
Improve
Recommendations are written. Open issues are worked. Decisions wait on the business with a clear choice, not a pile of tickets.
- 04
Repeat
The month is reviewed again. Protected. Attention needed. Needs a decision. The next month starts from that picture.
What we manage
The systems, security, tools, and connections the business runs on.
This is the scope. Day-to-day operations, protection, collaboration, and connectivity — taken on together, so “what is included?” has a clear answer.
How we deliver
Your business may grow. Your IT team shouldn’t change.
- Headquarters
- Southlake, Texas
- Coverage
- United States
- Delivery
- On-site and remote
- Account
- One responsible team
On-site
Cabling, hardware, cutovers, and new locations. A person in the building when the building requires it.
Remote
Monitoring and support from Southlake when the work does not wait on travel.
One account
A new city is another location, not a new provider. The standard travels with the business.
Who we serve
Built for the person who still has to make technology work.
Owners. Executive directors. Office managers. Practice administrators. Operations leaders. If that is your seat, and you are not staffing a full internal department, this is written for you.
- Multi-site operatorsSeveral addresses, one way of working. A new city should not mean starting over.
- Professional servicesMail, files, and access for firms that live in their work product.
- Healthcare & dental practicesThe day opens because the systems did. Front desk, operatories, imaging, and the chart.
- Growth-stage companiesPast break-fix. Not hiring a department this year.
Client reviews
In our clients’ words.
5.021 reviews on Google
Read on GoogleLeave a review
Read the full letterI was frustrated with my previous IT company’s slow responses, unreliable backups, and constant computer issues, leaving me worried about system reliability daily. A colleague recommended 323 Technologies, and I couldn’t be happier with the switch. David and his team quickly resolved lingering problems, updated everything, and now respond immediately to any issues, getting us back online fast. With their constant monitoring, I no longer stress about our IT systems and have peace of mind. I’ve recommended 323 Technologies to many friends and colleagues, confident in their excellent care.
Dr. Maegan Elam, DDSBedford, TX
Read the full letterAfter years of searching for a trustworthy IT company, I’ve finally found the perfect fit with 323 Technologies. As a private dental practice owner, I struggled with unreliable IT providers, and my office’s IT systems were a mess. I’m not tech-savvy, but when I started working with David Nieto, he quickly brought me up to speed on what my business needed. David didn’t just fix the problems—he organized all our IT and equipment, offered game-changing suggestions, and responded promptly to every crisis, big or small. His thoroughness and reliability have earned my complete trust in his guidance and service. With David on my side, I no longer worry about IT issues, and I’m thrilled to say my search for a quality IT company is over. I highly recommend giving David a call—you won’t regret it.
Dr. Biedermann, DDSKeller, TX
Read the full letterI would like to convey our experiences with the team at 323 Technologies. We’ve worked with other IT specialist in the past, but the level of support by David and Nichole has been unmatched and so we are happy to recommend the services of 323 Technologies. We were in the market for a new team to not only build a complete internal network, but also optimize our system for growth. From the initial onboarding process, they completed a thorough walkthrough of our facility and not just listened but analyzed our technology goals for the immediate and long-term and came up with a holistic solution that addressed all our needs. Within 2 short weeks, our entire 12-person team was hardwired to a brand-new server that 323 Techs set-up, and was connected to a secure wireless network and VPN system.
Maro RadenovicLouder Group · Frisco, TX
Questions organizations ask
What is 323 Technologies?
323 Technologies is the technology department organizations use instead of building one. One team is responsible for the systems, the security, the people who use them, and the next decision. Managed IT, cybersecurity, Microsoft 365, and infrastructure are how that work is delivered, from Southlake, Texas.
Who is this for?
Owners, executive directors, office managers, practice administrators, and operations leaders who need a technology department without staffing one. Multi-location organizations, professional services firms, healthcare practices, and companies that have outgrown break-fix.
Do you replace an internal IT department?
Often yes. Sometimes we sit beside internal staff. The test is whether someone is accountable for the outcome when something fails.
Where is 323 Technologies based?
Headquarters are at 1560 E. Southlake Blvd. Ste. 100, Southlake, TX 76092. The same team works on-site and remote across the United States. Call (817) 477-6111 or email info@323techs.com.
How does an engagement start?
With a review of the environment you have today. A security assessment is the start when the first question is exposure and recovery. Both end with a recommendation and a cost.
What happens next
Review your environment.
A working session on what you have today. An assessment if the first question is exposure and recovery. Both end with a recommendation and a cost.
Or call (817) 477-6111