SMS Terms and Conditions

323 Technologies, Inc. SMS Privacy Policy

Last Updated: August 7, 2025

At 323 Technologies, Inc., we are committed to protecting your privacy. This SMS Privacy Policy explains how we collect, use, and manage personal information related to our text messaging program (“SMS Service”). By opting into our SMS Service, you agree to the terms of this policy and our general Privacy Policy available on our website.

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Information We Collect

We collect the following personal information when you opt into our SMS Service:

• Phone Number: Provided when you sign up for our SMS Service.

• Messaging History: Information included in messages you send or receive through the SMS Service.

• Optional Data: Additional details, such as your name or email, if provided during opt-in or through related forms.

 

We may also collect data using cookies or similar technologies on our website to enhance your experience, such as tracking interactions with opt-in forms.

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How We Collect Information

We collect your information through:

• Opt-In Forms: When you voluntarily sign up for our SMS Service via our website, at events, or during transactions.

• Text Responses: When you reply to our messages or use keywords (e.g., “START” to opt in).

• Third-Party Platforms: We use trusted service providers, such as [Insert SMS Provider Name, e.g., SimpleTexting or Twilio], to facilitate our SMS Service.

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How We Use Your Information

We use your information to:

• Deliver personalized text messages, including service updates, IT support notifications, promotional offers, or appointment reminders.

• Improve our SMS Service by analyzing messaging trends and user preferences.

• Respond to your inquiries or provide customer support.

 

Data Sharing

We do not share your SMS opt-in data or consent status with third parties for purposes unrelated to providing our SMS Service. We may share your information with:

• Service Providers: Trusted vendors, such as our SMS platform provider, who assist in delivering messages and are contractually obligated to protect your data.

• Legal Requirements: When required by law or to protect our rights, safety, or property, or that of our clients or partners.

 

Data Security

We implement industry-standard security measures, including encryption and secure storage, to protect your personal information from unauthorized access, loss, or alteration. However, no method of transmission is 100% secure, and we cannot guarantee absolute security.

 

Your Rights

You have the right to:

• Access: Request details about the personal information we hold.

• Correct: Update inaccurate or incomplete data.

• Delete: Request removal of your data, subject to legal retention requirements.

• Opt-Out: Stop receiving SMS messages by replying “STOP” to any message or contacting us at [Insert Contact Number or Email, e.g., helpdesk@323techs.com].

 

Opt-out requests may take up to 10 business days to process, during which you may still receive messages.

 

Opt-In and Opt-Out

To opt into our SMS Service, you may provide explicit consent through our website, forms, or by texting a keyword (e.g., “START”) to [Insert SMS Number]. To opt out, reply “STOP” to any message or contact us at [Insert Contact Number or Email]. Message frequency varies based on your interaction with our services. Standard message and data rates may apply, as determined by your carrier.

 

Third-Party Data Sharing

We do not sell or share your SMS opt-in data for marketing purposes unrelated to our services. Any data shared with third-party service providers is limited to what is necessary to operate the SMS Service and is protected under strict confidentiality agreements.

 

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Upon opting out, we will delete your data within a reasonable timeframe, except where retention is required for legal or operational purposes.

 

Changes to This Policy

We may update this SMS Privacy Policy periodically. Changes will be posted on our website at www.323techs.com/sms-privacy-policy (#) with an updated “Last Updated” date. Your continued use of the SMS Service after changes are posted constitutes acceptance of the updated policy.

 

Contact Us

If you have questions about this SMS Privacy Policy or wish to exercise your rights, please contact us at:

• Email: helpdesk@323techs.com (mailto:helpdesk@323techs.com)

• Phone: 817-477-6111

• Address: 323 Technologies, Inc., 9012 Sandhills Dr. Lantana TX 76226